FAQ

Frequently asked questions

Answers on intake timing, pricing, prescriptions, compounded medications, and program management.

No. VitaWellRx is a telehealth platform that connects eligible patients with independent U.S.-licensed clinicians for weight-management programs. VitaWellRx is not a pharmacy. Fulfillment occurs through licensed pharmacy partners only when prescribed.

VitaWellRx® notice. VitaWellRx® is a telehealth platform that connects eligible patients with independent US-licensed providers and licensed pharmacy partners. VitaWellRx® is not a pharmacy and does not itself practice medicine. Prescription products are provided only if clinically appropriate after review by a US-licensed provider.

Frequently asked questions

Is VitaWellRx a pharmacy?

When do I complete my medical intake?

Does purchasing guarantee a prescription?

What does the monthly price include?

Are the products FDA-approved?

How do I cancel a program?

Why does the medical intake happen after checkout?

Does paying mean I will receive a prescription?

How long does provider review usually take?

What if a provider asks for more information?

Can I change programs after checkout?

Is shipping really included?